Limited Warranty on Green Earth Computers Refurbished Computer Systems
The warranty covers one year hardware labor and 90 days parts and labor.
Green Earth Computers warrants this product and its parts against defects in materials or workmanship for the 90 days from the original date of invoice. During this period, Green Earth Computers will repair or replace defective parts with new or reconditioned parts at Green Earth Computers option, without charge to you. All original parts replaced by Green Earth Computers or its authorized service centers, become the property of Green Earth Computers. You are responsible for the payment, at current rates, for any service or repair outside the scope of this limited warranty. After the initial warranty period for the remainder of 1 year from original invoice Green Earth Computers will repair or replace defective parts for the price of parts only.
Green Earth Computers, makes no other warranty, either express or implied, including but not limited to an implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this computer other than as set forth below. Green Earth Computers makes no warranty or representation, either express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.
Except as provided below, Green Earth Computers is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the computer. Under no circumstances shall Green Earth Computers be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the computer.
The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.
Warranty Conditions
The above Limited Warranty is subject to the following conditions:
This warranty extends only to products distributed by Green Earth Computers is effective only if the products are purchased and operated in the USA. (Within the USA including US 48 States, Alaska and Hawaii.)
The warranty does not include any rechargeable battery in the computer, batteries are a consumable component and functionality naturally reduces with use.
This warranty covers only normal use of the computer. Green Earth Computers shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized Green Earth Computers representative.
In the event that your computer is returned to Green Earth Computers for repair – should no defect in materials or workmanship is found, you will be responsible for current labor charges.
You must retain your bill of sale or other proof of purchase to receive warranty service.
The computer’s serial number must be un-tampered with and clearly identifiable.
No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty.
Green Earth Computers and its Authorized Service Centers accept no responsibility for any software programs, data or information stored on any media or any parts of any products returned for repair to Green Earth Computers, it’s dealer, distributors, resellers, or Authorized Service Centers.
All pre-installed software programs are licensed to customers under non-Green Earth Computers software vendor's term and conditions provided with the packages.
This warranty does not cover any third party software or virus related problems.
Green Earth Computers makes no warranty either expressed or implied regarding third-party (non-Green Earth Computers) software or hardware.
14-day return policy does not include opened software, parts, special order merchandise and shipping & handling fees.
Procedures for Obtaining Warranty Service
Should you have any problems with your computer, please follow these procedures to obtain the service:
1. If the computer must be repaired, contact Green Earth Computers immediately. Do not continue to use the computer in a damaged or defective condition as it may cause more damage which may void the warranty as a whole.
2. Bring the machine to us in person, or pack the computer in a well-protected box and ship it to us. If shipping, you must contact us via phone or email before sending the computer to us.
3. Upon receiving the computer, Green Earth Computers will repair or replace your computer (at Green Earth Computer’s discretion).
4. You will be responsible for shipping charges to Green Earth Computers. In the event that no hardware problems can be found with your computer, you will be responsible for return shipping costs (if applicable) as well as any applicable labor fees up to $120. You must pay this fee and any relevant shipping before we can return your computer back to you.
Customer Service:
· E-mail for Customer Service: info@greenearthpc.us
· Customer Service Phone#: (413) 282-8324
This product is warranted to the original purchaser against any defects in materials and/or workmanship. This warranty applies only to computers and components purchased from Green Earth Computers.