During one of the worst of the many snowstorms this winter, Ed ventured to the hills of Belchertown to rescue me. Apparently a gremlin had invaded my iMac and was preventing an important installation function. Also, in an attempt to tidy up my files, I had deleted my Quickbooks company. I was having a bad day.
Ed resolved my 2 crises and performed a few other smaller maintenance tasks. He offered great advice on several topics. He even diagnosed my television problem! (It's dead.)
Next Ed went above and beyond the call when he braved a very warm room in my mother's house next door. Through a fog of cat hair, he tweaked several things on my mother's laptop to make it more user friendly for an 85 year old.
I am thoroughly pleased with my experience with Green Earth Computers. Ed was quick, thorough, informative, patient, very knowledgeable, and efficient. The price was quite reasonable for the results. Should I find myself in a pickle again, I'll be calling Green Earth.